Facebook
Live, Laugh, Ride ... Cycling Tours since 2012

Terms & Conditions

Terms & Conditions

By making payment for our hire equipment you are agreeing to these terms & conditions. 

Cancellation of a booking after payment and prior to delivery will incur an administration fee.

No refund is possible after the commencement of hire. Once equipment has entered your room it can not be removed from the room until the end of your quarantine period.

You must ensure that you have provided the correct room number. VeloRoo holds no liability for equipment being sent to a wrong room number provided by you. Once it goes into a wrong room – it cannot be removed until the end of that quarantine period. This is at your expense.

Spin Bikes

We endeavour to provide the most suitable spin bikes for the hotel quarantine environment. In the unlikely event there is a mechanical fault we will provide tools to assist in the repair or we will provide a replacement bike as soon as one is available.

Please read the descriptions carefully in regards to height and weight limitations before making your selection. No refund is possible for incorrect selections.

At the end of your hire

Please check with your hotel reception – you may need to leave the hire equipment at reception when you check out or they may instruct you to leave it in your room.

Usage of Equipment

  • The equipment is to be used by adults only and is not suitable for children. Children must be kept away from the equipment to avoid injury.
  • Consult your doctor before starting any exercise program
  • Wear appropriate clothing for exercising
  • The Spin Bikes have wheels to allow easy mobility. Avoid having to lift the equipment, but if this is required, use appropriate lifting techniques.
  • When using the adjustable dumbbells, please ensure the collars don’t become loose during usage.

Live. Laugh. Ride.

A word from our clients

Don’t take our word for it - here's some comments from happy VeloRoovians

An escape on the bike within the escape of a family holiday - bliss. Had a lovely day out with the amicable Steve who knows both the beautiful terrain and (somehow) the ability of his riders. Heartily recommend it if you are in the area on holiday and want a little time on the road or even if you want to plan a holiday around it. Next time!Took Guided Day Rides in France in Aug 2017
Had a great cycling experience around St Genies de Fontedit with Steve and Julia, the vendange tour I can recommend to any rider from any where. They are great hosts with plenty of local knowledge and knowledge of food and wine. The arranged accommodation was fantastic. The bikes are excellent to ride and would recommend for hiring if desired. The riding kit provided by Veloroo was excellent and all required to bring was riding shoes and pedals. For me this vendange tour was a 6 out of 5. The group dynamics (7 people)was great and made 8 new friends including Steve and Julia.Took South of France Cycling Tour in Sept 2018